CONTACT US

You will be talking to a person

We are a small family business in Toronto. There is no call centre and no ticket queue. Messages come to us and we answer them ourselves, usually the same working day.

Send us a message

The more detail you give us, the more useful our answer will be. Product name, order number and your room measurements all help.

We only use your details to reply. We do not add you to any list from this form.

BEFORE YOU WRITE

Most questions are already answered

These four come up almost every week. The full list covers products, shipping, returns and materials.

Read the FAQ
How long does delivery take? Do you ship from within Canada? What is your return policy? Which products are lab tested?